Frequently asked questions

Everything you need to know.

Quick answers to the questions we hear most often. Can't find what you're looking for? Our team is one click away.

Every coin and bar we sell is BIS hallmarked at 999.9 purity (24K) and ships sealed in a tamper-evident assay card with a verifiable serial number. You can independently verify the assay certificate online.

Buying & purity

Coins start from 0.5 grams. Bars start from 5 grams. There is no minimum order value beyond the smallest available denomination.

Buying & purity

We work with a small set of leading domestic mints and refiners — every product page lists the exact source and certification body for that item.

Buying & purity

Orders ship via fully-insured, signature-required courier inside a tamper-evident security pouch. Tracking updates are sent at every stage.

Delivery & insurance

Standard delivery is 3–6 business days for most pin codes in India. Tier-1 cities typically receive in 2–3 business days. Same-day pickup is available from our Mumbai office.

Delivery & insurance

Refuse the delivery if the security seal looks tampered with. Every shipment is fully insured — contact support within 24 hours and we will dispatch a replacement at no cost.

Delivery & insurance

We pull live 24K spot rates from MCX every 60 seconds. Final unit price = (gold value × weight) + making charge + GST, all itemised at checkout.

Payments & pricing

UPI, all major credit and debit cards, net banking, and EMI on most cards. We do not currently accept cash for online orders.

Payments & pricing

No. The total you see at checkout is the total you pay — gold value, making charge, GST, and free insured delivery, broken out line by line.

Payments & pricing

Yes — we offer lifetime buy-back at the prevailing market rate, less a small spread. Just open the order in your dashboard and tap "Sell back" — payout in 1–2 business days.

Buy-back & storage

Yes. Optional vault storage is available for orders over 50g, in partnership with a SEBI-registered custodian. Storage fees are 0.4% per annum, fully insured.

Buy-back & storage

You can request physical delivery anytime from your dashboard, or sell back at the live market rate — whichever you prefer.

Buy-back & storage

Still have questions?

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